The only constant in life is … change. Change is what we, managers, live and breathe. Our clients change, market conditions change, we change. Yet for such an omnipresent feature of life and business, change is surprisingly frequently misunderstood, universally feared and often vigorously opposed. For real change to go beyond the drawing board, a manager needs a game changer: a deep understanding of and connection to the perceptions and emotions of the staff who will be carrying it out.
This webinar stripes change to its bare bones. It examines ways to make it less scary for our staff and considers what can be done to encourage them to join us on this roller-coaster ride.