Eaquals Events

Liam Brown: Promotion and Customer Service – some new challenges for ELT

In a post Covid 19 world – how much of what we do in ELT management remains the same and how much will need to change?
This webinar for managers and leaders in ELT focuses on two candidates: promotion (one of the marketing mix Ps) which we’ll better translate as communication, andcustomer service: which we’ll improve to customer engagement. Both imply a more direct, real interaction with customers to build a new kind of relationship that benefits both.


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