The only constant in life is … change. Change is what we, managers, live and breathe. Our clients change, market conditions change, we change. Yet for such an omnipresent feature of life and business, change is surprisingly frequently misunderstood, universally feared and often vigorously opposed. For real change to go beyond the drawing board, a manager needs a game changer: a deep understanding of and connection to the perceptions and emotions of the staff who will be carrying it out.
This webinar stripes change to its bare bones. It examines ways to make it less scary for our staff and considers what can be done to encourage them to join us on this roller-coaster ride.
Ania Kolbuszewska has been involved in English language teaching and training for over 25 years. She currently works as Director of Training at inlingua Basel. Throughout her career she has trained teachers, trainers as well as academic managers, and provided business and academic consultancy for private language schools and public schools in Poland, where she was based before moving to Switzerland, and internationally. A former Eaquals Board member and Director of Eaquals Accreditation and Consultancy Services, she now continues to work as an Eaquals inspector.