The Eaquals Inspection Scheme is based on a principled and effective methodology, which combines direct observation of all aspects of the language centre’s activities with inspection of documentation and other evidence.
Eaquals inspections can be conducted in three formats a site visit, a blended inspection combining a site visit and an inspection online and an online inspection. Eaquals inspections are conducted by 2 inspectors and they generally last 2 days (3-4 days in the case of larger centres).
Eaquals inspectors are expert practitioners with considerable experience in language centre management. Before being appointed they undergo training and must demonstrate a good knowledge of the Eaquals Inspection Scheme together with the capacity to objectively evaluate a language centre’s performance against the Quality Standards. They are required to comply with the professional Code of Conduct, follow the established inspection procedures and respect the Scheme’s principles.
Inspectors look for evidence that all services provided by the language centre meet the Eaquals Quality Standards and verify that all the promises made to students, staff and other stakeholders are respected.